Privacy Statement
We are committed to protecting your privacy. We do not spam. We do not sell any customer information, to any individual or business, EVER.
Shipping U.S.
The majority of our items ship from Texas. We ship using both U.S. Mail and UPS services. Bessey Clamps are shipped via Federal Express.
Is Your Shipping Destination Secure?
If your USPS or UPS delivery person has no choice but to leave you packages in a high traffic area or unsecure area, it is your responsibility to let us know before we ship so we can take the proper precautions.
1. If you are not present at delivery, and your business or residence has a history or theft, our policy requires our customers to purchase the “Delivery Confirmation by Signature” for added security.
2. If UPS delivers your package and it is stolen, neither UPS or VSC Tools can be held responsible. We will do whatever we can to help you find your package. However, if UPS has proof the package was delivered to the correct address, and the package is stolen, neither UPS or VSC Tools can refund your order.
Shipping Outside The U.S.
We are happy to ship any item outside the United States. Because of the varied shipping charges, we do not have an automated international shipping calculator on our store. Please contact email us at verysupercooltools@nullgmail.com for shipping information. We can work together to find the most reasonable shipping for your destination.
Confidentiality
We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.
Disclaimer Notice
VerySuperCool Tools is not liable for death or personal injury caused by negligence. Be sure to read, understand and follow all the instructions that come with your power tool(s). And always wear safety glasses.
Payment Details
Cash or Personal Cheque by mail, all major Credit/Debit Cards through our Paypal Merchant account, and Bankers Draft or BACS Transfer are all acceptable methods of payment. All goods remain the property of the VerySuperCool Tools until paid for in full.
Cancellation Policy
Minimum 24 hours notice of cancellation required. Notification for instance, in person, via email, mobile phone ‘text message’ and/or fax, or any other means will be accepted subject to confirmation in writing. If order has shipped, customer will be required to pay shipping for the return.
Refunds Policy
We will honor a 30 day money back guarantee on any items shipped. If you are unhappy for any reason, please return the item for a full refund. If the item is a consumable like sandpaper, return any unused portions for a full refund. Customer is responsible for shipping charges on returns.
Back Orders
Occasionally we will need to backorder items. We will notify you immediately if this is the case and give you an estimated time for your order and offer a refund if you choose not to wait for your order.
Cookies
Like most interactive web sites this VerySuperCool Tools’ website uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies.
Copyright Notice
Copyright and other relevant intellectual property rights exists on all text relating to the Company’s services and the full content of this website. This Company’s logo is a trademark of VerySuperCool Tools.
Patent Pending
VerySuperCool Tool patent pending products are covered by the rules and regulations of the United States Trademark and Patent Office. Universal T-Square: patent pending #, Sharpening Jig: patent pending #,
Communication
Please visit our Contact page for email correspondence or call us via +1 (512) 537-5255. We pride ourselves on being easy to contact and easy to talk to. You can also communication with us via Facebook, YouTube, Flickr and Twitter.
Organizational
VerySuperCool Tools is a limited liability company and is registered in the United States and is based in Austin, Texas.
© VerySuperCool Tools LLC 2012 All Rights Reserved